Just wanted to say thanks – I have been searching all over the place trying to find out why my sensor was unresponsive – this did it – many thanks! All forum topics Previous Topic Next Topic. You can find it on the HP Website. If you have a question create a new topic by clicking here and select the appropriate board. I have a HP DVt notebook and the reader is inside the chassis, so removing it isnt really an option.
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By using this site, you accept the Terms of Authenrec and Rules of Participation. I can still see the update in update history and it says the installation failed.
Let us know what yopu find. I tried 4 versions and the only one that works with DigitalPersona is 7.
AuthenTec AES2501B (EntréPad)
Office Office Exchange Server. Thank you for your help. I installed the optional Authentec AESA update and it caused my fingerprint reader to stop working. If you have a question create a new topic by clicking here and select the appropriate board.
Windows Vista IT Pro. I had the same thing happen, and determined that you have to go back to an earlier version of the Authentec driver to make it work. Remove From My Forums.
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I have the same problem on my HPdvea laptop. You can find it on the HP Website. Just wanted to say thanks – I have been searching all over the place trying to find out why my sensor was unresponsive – this did it – many thanks! Thanks Cody, this thing works for me. Note on archived topics. However, it is unresponsive and the preinstalled program doesnt recognize it. Message 2 of 2. If this post helps to resolve your issue, click the Mark as Answer button at the top of this message.
I have tried all of 250a above as well. Tuesday, October 7, 2: I even tried removing and finding again the device from device manager and all went well, but DigitalPersona Personal kept saying that fingerprint reader isn’t connected.
I stumbled upon AuthenTecs own basic software, allowing You to log onto the computer and that worked. Windows Vista Hardware https: I went to the device manager and rolled back the driver, it is working fine now. Monday, October 6, Go through the list in this article to troubleshoot this problem. I have even gone to the DigitalPersona website but found nothing.
AuthenTec Inc All Drivers | DriverZone
I have windows updates set to ask me first, but this one has a mind of it’s own. All forum topics Previous Topic Next Topic. I have the excact same problem, but none of the topics from the link are relevant in my opinion. Monday, October 6, 2: Thursday, October 9, 4: I had the same problem with my HP b.
I have updated the program and restarted the computer several times however the reader is still not detected.