Continue to the next step regardless. The ink-level information is an estimate only. Remove the protective tape. Contact HP Support to schedule a repair or replacement. Print an alignment page On the product control panel, press the button next to OK.
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Load letter or A4 unused, plain white paper into the input tray. At the end of the process, the product prints an alignment page.
Load paper into the input tray. The black and color blocks should be complete and not faded. Service or replace your HP product if you completed all preceding steps. Open the cartridge door.
HP Photosmart C4388
Slide out the paper guide. If the alignment page did not jp correctlyskip to the solution in this document to check the cartridges. Do not clean the ink nozzles. Press down on a cartridge to release it. The product might not turn off after you press the Power button.
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If the alignment page printed correctlycontinue to the next step to scan the alignment page. Squeeze it to remove any excess water. You must follow these solutions in the order presented to resolve the issue. Clean the cartridge contacts. Load the correct type of paper, and then try the alignment again If you load color, photo, or used paper in the input tray when you align the product, the alignment might fail.
Replace both cartridges Replace both cartridges. Do not touch the copper-colored contacts or retape the cartridges.
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If the alignment page did not print correctlyskip to the solution in this document to manually clean the cartridge and carriage contacts. Replace any empty or nearly empty cartridges Press the Power button to turn on the product, if it is not already on. Clean the carriage contacts inside the product, and then dry them with a new swab.
Press the Power button to turn on the product, if it is not already on. Check the ink levels Follow these steps to check the ink levels. Click the Windows iconclick Control Paneland then c438 Printers.
Tell me what you’re looking for and I can help find solutions. Click the Estimated ink levels tab. If the alignment page did not print correctlyskip to the solution in this document to clean the cartridges automatically. How does HP install software and gather data?
You must scan the alignment page to complete the alignment process. Do not touch the copper colored contacts or retape the cartridges.
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Gp the alignment page did not print correctlyskip to the solution in this document to service the product. Print an alignment page On the product control panel, press the button next to OK.
Example of estimated ink levels. If the cartridges are not empty or nearly emptyskip to the solution in this document to clean the cartridges.