If you are unable to remove the software successfully, see the section Wrong drivers were loaded below to remove the software manually. Restarting the computer will refresh all Windows tasks as well as increase the available system resources. If Plug and Play has failed, you may need to complete the steps in the ” Step three: Windows XP also contains its own scanning software. I had the same problem with the “generic ieee Double-click Ports in the list, and double-click the parallel port reference to open the Port Properties screen.
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Plug and Play should attempt to install the drivers. Some viruses try to disable virus scanning software and in doing so disable scanning from the all-in-one. Verify that the printer cable is connected and the all-in-one is turned on Verify that the printer cable is connected correctly.
Hewlett Packard Caution Level: Restart the computer if it does not restart automatically. Also please exercise your best judgment when posting in the forums–revealing personal information such as your e-mail address, telephone number, pribter address is not recommended. If Plug and Play pginter failed, you may need to complete the steps in the ” Step three: While this error might be for other reasons, a virus will cause this error.
You will be pleased to see the Wizard finally recognize “PhotoSmart” software and then a cascade of confirmations and further software installations follow with the PhotoSmart software completing its setup on your computer! Highlight any all-in-one or unknown device entry listed under Other Devices if presentclick Actionand then click Uninstall. What to do if you installed the driver from the original CD You must not install the software from the original CD that came in the box with the all-in-one product.
Process search Search for another process e.
You will see a document that explains how to install your product in Windows XP. Click Finish once the system restore is complete. Click here for steps to get detailed error code information c in English. If Plug and Play has failed, you may need to click here and complete the steps to reset Windows Plug and Play. If you’re asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem.
Reconnect the parallel cable to the all-in-one. If this version number is 2.
Click Startand then click Printers and faxes. The following are symptoms of a virus problem:. Reset Windows Plug and Play. Thank you so much Lorien5!!!! Verify that any other imaging software is compatible with Windows XP If you are scanning an image to software that might not be compatible with Windows XP, or might be configured incorrectly for Windows XP, scan with the all-in-one drivers that are built into Windows XP.
A Properties window will open.
Generic IEEE 1284.4 Printing Support
Click here for Omni Page Limited Edition software. Click Start and then click My Pictures. If an entry listed in a step is missing, skip the step and complete the step that follows.
If you are able to scan the iese with the drivers built into Windows XP, then the problem is either the application settings or the application is not compatible with Windows XP. This software will not function in Windows XP.
If you are unable to print after you have installed the all-in-one in Windows XP If your computer came with Windows XP already installed, you may have pinter capture driver that disables printers that you add.
Download IEEE compatible printer
Select the Hardware tab, and then click the Device Manager. Click the Device Manager button in the middle of the Hardware tab. CNET’s Forum on peripherals is the best source for finding help, troubleshooting, and getting buying advice from a community of experts. The restore point should include a time stamp.